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Shipping & Returns

Shipping & Returns

SHIPPING & RETURN / TERMS AND CONDITIONS

CORONA SITUATION!
BEFORE YOU MAKE YOUR ORDER AND PAYMENT, CLICK ON THIS LINK TO SEE IF YOUR COUNTRY IS BLOCKED OR NOT!!!!
WE ARE ONLY ABLE TO SHIP WITH DHL AT THIS MOMENT.
IF YOU MAKE A PAYMENT WITH PAYPAL OR ANY OTHER WAY, AND YOU ARE LOCATED IN A COUNTRY LISTED IN THE DHL BLOCKED COUNTRIES LIST, THEN YOU AGREED TO WAIT BEFORE MAKING YOUR PAYMENT TO WAIT UNTIL THE CORONA SITUATION IS BACK TO NORMAL, AND WE FROM OUR SIDE ARE ALLOWED/ABLE TO SEND THE PACKAGE WITH YOUR ORDER OVER TO YOU!!!!!

IF YOUR COUNTRY IS NOT BLOCKED AT THE MOMENT, THEN WE INFORM YOU WITH ALL INFORMATION PROVIDED IN THE LINK ABOVE THAT IT WILL NEED AND TAKE TIME FOR DHL TO SUPPLY YOU THE PACKAGE!!!

WE DON'T WANT TO RECEIVE "ITEM NOT RECEIVED PAYPAL CLAIMS", BECAUSE WE WARN YOU BEFORE YOU MAKE THE ORDER, AND YOU ARE AGREEING WITH THE FACT THAT IT WILL TAKE TIME TO SUPPLY YOU THE PACKAGE BEFORE YOU MAKE THE ORDER/PAYMENT!!!!

READ THIS BEFORE YOU ORDER!!!!!
IF YOU CLICK AND MAKE THE PAYMENT FOR THE ORDER, THEN YOU WILLINGLY AGREE TO WAIT, AND WITH CLICKING THE PAYMENT BUTTON YOU PLACE YOUR SIGNATURE ON THAT AGREEMENT!!!! 

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Shipping

Normally we are shipping directly from Thailand to virtually any address in the world.
At this moment there are still a lot of countries blocked, which aren't able to be ship packages to with Thai Post or DHL eCommerce/Global Mail.

For these blocked countries (LINK) we have worked a solution out with DHL and more specific with the DHL Express service which is a lot faster compared to DHL eCommerce or DHL Global Mail. 

By default all orders will be shipped out with DHL eCommerce until 0.5Kg. (With exemption for the blocked countries)
All order above 0.5Kg will be shipped out by default with DHL Express. 

You can see on each product page the information about the availability of the product.
All items are usually shipped out within a week based on the availability of your desired items.
Please keep in mind that one week shipping is strictly an estimation and not a promise.

■ If you are placing and paying for your order, you willingly agree with the fact that it might take longer than one week or more for your order to be shipped in case of out of stock situations.

■ Please also note that there are import duties to be paid on the items you order from our Direct Sales site, and the shipping rates for all items we sell are weight based.
The weight of any such item can be found on its detail page.
To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full amount.

■ Before you make your order please be aware that we have a strict no cancellation policy for all products after the order has been confirmed and paid.
At the moment you pay for your order you are agreeing with our shipping & return terms, and the fact that we have a strict no cancellation policy on all products advertised. 

By using our Services, you are agreeing to these terms. Please read them carefully before you order!
Be also aware of the fact that we don't ship your order to a P.O. Box (Post Office Box) / BP (Boîte Postale)!

We only send your package to a real location to avoid a "package not received" situation.

If you have placed more than 1 order, and they haven't been shipped out yet, then keep in mind that all orders will be shipped out together by default as one order.
If you insist to ship each and every order out separately, then this is possible, but this will only be executed if we receive your request by email to ship each of your orders out separately.


Returns Policy

At the moment you pay for your order, you agree to be bound by our Terms and Conditions, which includes our Shipping & Return Policy. 

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If you do not accept and agree to be bond by our Shipping & Return Policy, then do not make use of the website and don't make an order.

You may return most new, unopened items within 30 days of delivery for a full refund and we will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Parts which has been installed on your motorcycle can not be returned.

If you received an item which you don't have opened yet, and is incorrect or defective, then you should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

※ ALL PICTURES SHOWN ON THE WEBSITE ARE FOR ILLUSTRATION PURPOSE ONLY. ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENT.

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