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Shipping & Returns

Shipping & Returns

SHIPPING & RETURN / TERMS AND CONDITIONS

CORONA SITUATION!

● IF THE TOTAL WEIGHT OF YOUR PACKAGE IS LESS THAN 0.5KG THEN WE ARE SHIPPING YOUR PACKAGE OUT WITH DHL ECOMMERCE, AND WE DON'T WANT TO RECEIVE "ITEM NOT RECEIVED PAYPAL CLAIMS", BECAUSE WITH THE ACTUAL COVID SITUATION WE WARN YOU BEFORE YOU MAKE THE ORDER, AND YOU ARE AGREEING WITH THE FACT THAT IT WILL TAKE TIME TO SUPPLY YOU THE PACKAGE BEFORE YOU MAKE THE ORDER/PAYMENT!!!!

● DON'T CONTACT US ALSO FOR TRACKING UPDATES BECAUSE SHIPPING WITH DHL ECOMMERCE WILL TAKE AT LEAST 14 TO 28 BUSINESS DAYS AS ANNOUNCED AT OUR WEBSITE, AND DHL CAN’T PROVIDE REAL TIME TRACKING UPDATES ON THEIR WEBSITE WITH THE ACTUAL COVID-19 SITUATION WORLDWIDE.

READ THIS BEFORE YOU ORDER!!!!!:

● WITH PLACING A V-MARK NEXT TO
"YES, I AGREE WITH THE TERMS AND CONDITIONS", AND BY CLICKING NEXT ON THE "CONTINUE WITH PAYPAL" PAYMENT BUTTON, YOU DECLARE TO US AND PAYPAL THAT YOU ARE 100% AGREEING WITH OUR SHIPPING AND RETURN TERMS AND CONDITIONS.

THIS INCLUDES THAT 
YOU ARE AGREEING TO WAIT UNTIL WE HAVE ALL PARTS AVAILABLE IN CASE OF A OUT OF STOCK SITUATION, AND YOU ARE WILLINGLY AGREEING WITH THE FACT THAT IT CAN TAKE UP TO 30 DAYS OR MORE TO RECEIVE YOUR PACKAGE IF YOUR ORDER HAS BEEN SHIPPED OUT WITH DHL ECOMMERCE.

YOU ARE RESPONSIBLE FOR THE INTENT OF YOUR SHOPPING CART BEFORE YOU CLICK ON "YES, I AGREE WITH THE TERMS AND CONDITIONS", BECAUSE OUR "SYSTEM" DOESN'T MAKE MISTAKES.

IF YOU PLACE A V-MARK, AND CLICK TO AGREE WITH OUR TERMS & CONDITIONS, THEN YOU ARE TOTALLY AGREEING WITH THE FACT THAT YOU ARE THE ONLY PERSON RESPONSIBLE FOR THE INTENT OF YOUR SHOPPING CART, AND THAT YOU TAKE FULL RESPONSIBILITY FOR IT.

WE HAVE A STRICT NO REFUND POLICY, SO KEEP THIS IN MIND BEFORE YOU CLICK ON THE BUTTON TO PAY AND PLACE YOUR ORDER. 

 IF YOU DON'T PLACE A V-MARK NEXT TO "YES, I AGREE WITH THE TERMS AND CONDITIONS", THEN YOU WON'T BE ABLE TO CLICK ON "CONTINUE WITH PAYPAL" AND YOU WON'T BE ABLE TO MAKE ORDERS AT OUR WEBSITE.

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● SHIPPING

● We are shipping the order out to the address you have provided/requested us to be shipped.
We are not responsible for the address you provide/ask us to be shipped to.

If you provide us an address where DHL can't contact you, and can't deliver the package, with as result that your package returns to our company, then we are not responsible to ship the package out again to that same address or another one, we where only paid 1 time to ship your package out, not multiple times. Keep this in mind if you make your order, if you not agree on this, then don't make your order at our website.

● At the moment you place a v-mark next to "yes, I agree with the Terms and Conditions" you will be able to continue with making the payment of your order. If you don't place a v-mark then you won't be able to make a payment and to make an order to our website.

At the moment you agree with our Terms and Conditions, with next paying for the goods, we are obligated to ship your order out which can take a while if the total weight of your order is less than 0.5Kg, which means that we ship it out with DHL eCommerce.

If the package arrives at your doorstep, and you refuse the package which you have ordered and paid for, then this is your free choice to do so, but by doing so don't forget that you have accepted our Terms and Conditions which includes that you willingly agree to take all the shipping charges involved to ship the package to you and to return it to us to your side. The total amount for all shipping charges covers the total amount to ship the package to your location, to return the package from your location back to our office, and to pay for the import duties which we need to pay to import/get the goods back into Thailand.
If you don't agree with this, then simply accept the package at your doorstep which you ordered and paid for, or don't make an order at this website!...

● We are shipping directly from Thailand to virtually any address in the world.
At this moment there are still a lot of countries blocked, which aren't able to be ship packages to with Thai Post or DHL eCommerce/Global Mail.

For these blocked countries (LINK) we have worked a solution out with DHL and more specific with the DHL Express service which is a lot faster compared to DHL eCommerce or DHL Global Mail. 

● By default all orders will be shipped out with DHL eCommerce until 0.5Kg. (With exemption for the blocked countries)
All order above 0.5Kg will be shipped out by default with DHL Express. 

● You can see on each product page the information about the availability of the product.
All items are usually shipped out the next day, or within a week based on the availability of your desired items.
Please keep in mind that shipping within one week is strictly an estimation and not a promise.

 If you are placing and paying for your order, you willingly agree with the fact that it might take longer than one week or more for your order to be shipped in case of out of stock situations.

 Please also note that there are import duties to be paid on the items you order from our Direct Sales site, and the shipping rates for all items we sell are weight based.
The weight of any such item can be found on its detail page.
To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full amount.

 Before you make your order please be aware that we have a strict no cancellation policy for all products after the order has been confirmed and paid.
At the moment you pay for your order you are agreeing with our shipping & return terms, and the fact that we have a strict no cancellation policy on all products advertised. 

● By using our Services, you are agreeing to these terms. Please read them carefully before you order!
Be also aware of the fact that we don't ship your order to a P.O. Box (Post Office Box) / BP (Boîte Postale)!

We only send your package to a real location to avoid a "package not received" situation.

● If you have placed more than 1 order, and they haven't been shipped out yet, then keep in mind that all orders will be shipped out together by default as one order.
If you insist to ship each and every order out separately, then this is possible, but this will only be executed if we receive your request by email to ship each of your orders out separately.

※ We cannot be held accountable for any damage or deformation during shipment. 


● RETURN POLICY

At the moment you pay for your order, you agree to be bound by our Terms and Conditions, which includes our Shipping & Return Policy. 

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If you do not accept and agree to be bound by our Shipping & Return Policy, then do not make use of the website and don't make an order.

You may return most new, unopened items within 30 days of delivery for a full refund and we will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Parts which has been installed on your motorcycle can not be returned.

If you received an item which you don't have opened yet, and is incorrect or defective, then you should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, then send us an email with the details about the defect on the item you have received, or what's incorrect at the item you received.

※ ALL PICTURES SHOWN ON THE WEBSITE ARE FOR ILLUSTRATION PURPOSE ONLY. ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENT.
※ Keep in mind that there is no warranty on tuning parts. A tuning part is a part which isn't installed stock from the factory.

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